Home/Insights/Industrial business

阅读中文版 →

Collaborative robots · German trade fairs

Collaborative robots at German trade fairs: hand over reception, demonstrations and buyer follow-up

JWhelpPublished / checked:

For a collaborative-robot trade fair demonstration in Germany, define the application, operator and visitor access before choosing what to ship. “Collaborative” is not permission for unrestricted interaction. We can provide authorised local reception, product introductions and requirement handover; powered demonstrations, integration and safety decisions need a confirmed technical owner.

If the manufacturer cannot attend throughout the event, the missing item is often a practical handover package: what local representatives can explain, which activities have been agreed, and which requests must be escalated. A persuasive presentation should not depend on improvising a new application on the stand.

Choose the type of presentation

A different gripper or workpiece changes the application even if the arm is unchanged. Decide whether the visitor needs to inspect the construction, watch an agreed pick-and-place sequence or discuss a future task. A request to try the buyer’s own part may require a separate technical review rather than an extension of the ordinary sales presentation.

PresentationWhat to establishOutput
Static displayMachine state, accessible areas, documents and signsModel interest and questions
Controlled motionActual tooling, part, program, protection and personnelIdentified demonstration and conditional observations
Application discussionComponent, cycle, site and integration requirementsManufacturer evaluation task
Buyer-site trialUse, location, technical ownership and applicable rulesSeparate confirmed arrangements

Display provisions do not authorise arbitrary operation

The official German KomNet response on exhibiting machinery explains conditional display of machinery not yet conforming, including clear status information, restrictions on making it available before conformity, and protection during demonstrations. Check the event date, actual circumstances and organiser requirements. “Exhibit” is not a blanket exemption.

Universal Robots’ application risk-assessment documentation separately explains that integrated-application safety depends on tooling, obstacles and other machinery. We use that manufacturer source to illustrate why the entire application matters. It is not a technical conclusion about every brand or an indication of affiliation.

From presentation objective to an agreed demonstration

1 · Define the presentation
Static / controlled motion / application discussion
2 · Review the actual application
Arm, tooling, part, program and site
3 · Confirm applicable arrangements
Documents, signs, protection and personnel
4 · Agree the executable scope
No unreviewed activities added on the stand
Planning diagram based on the KomNet exhibition response and UR application guidance. Not a field trial, approval rate or complete safety procedure. Checked 26 October 2026.

Hand over a defined application revision

An arm manual is not the whole event package. Local representatives must identify the installed arm, controller, tool, workpiece and agreed demonstration program. Give them the authorised technical contact and an escalation route. Treat changes to the part or program as changes requiring review, rather than a different marketing script.

Package elementOwnerLocal handover
Application identityManufacturer and integratorModel, serial, tooling, part and program revision
Operating and demonstration scopeTechnical owner and relevant site partiesAgreed activities and exclusions
Personnel and exceptionsTechnical ownerOperator, stop/escalation conditions and contact
Product claimsManufacturer technical/commercial teamApproved material and questions needing a later answer
Buyer requirementsExhibitor and authorised representativePermitted collection, recipient and use of information

Walk through a realistic request before the event: a buyer brings an unplanned metal component and asks for a live pick. Reception can record the requirement and refer it to the technical owner. It should not change the tool or program merely to keep the conversation going. Product discussion can continue without an additional powered demonstration.

Separate commercial and technical authority

Consider an explicitly hypothetical representative authorised to explain a standard model but not approve discounts. If a visitor asks for a show price, the representative records configuration, quantity and delivery country and routes the request for approval. Quotation handover does not imply authority to sign a manufacturer’s contract.

RequestAgreed local actionDecision owner
Model introductionUse approved configuration materialManufacturer
Different tooling, part or programRecord and escalate; do not improviseTechnical owner
Discount, lead time or warrantyTransmit a written requestAuthorised contracting party
Installation or ongoing technical serviceIdentify site and scope without promising deliveryManufacturer and competent provider

Turn conversations into evaluation tasks

A business-card count is not a qualified-project list. For robot enquiries, record the workpiece, handling requirement, environment, interfaces, target cycle and evaluation timing where the buyer can provide them. Leave unknowns blank. Do not invent the technical requirement on the buyer’s behalf.

Assign the next actions: who requests drawings, who arranges confidentiality where needed, who proposes a configuration and who schedules another visit. Respect restrictions on photography and disclosure. We can provide agreed local communication and follow-up, but an event-reception assignment does not guarantee orders.

Arrange local representation

Send the event and dates, exhibit configuration, presentation plan, languages, technical contact and commercial authority. We can agree local reception and handover work. Any later German-showroom session needs its own product and site confirmation.

Still to confirm: staffing, exhibition conditions, technical ownership, safety, quotation authority, fees and buyer-information handling. Discuss your robot exhibition →

Sources and checks

Checked: 2026-10-26

  1. KomNet NRW: exhibition machinery, dialogue26406
  2. Universal Robots UR15 software10.11: application risk assessment

Send us the order and local-business requirements

Email JWhelp →

WeChat: jwhelp-eu